, pub-2091334367487754, DIRECT, f08c47fec0942fa0 IT service desk At Al Safy Group

IT service desk At Al Safy Group

 IT Service Desk At Al Safy Group

IT Service Desk At Al Safy Group

Al Safy Group is currently hiring IT service desk

Work location : 5th settlement - Head office

Job Responsibilities:

* providing technical support and assistance and interact with users by phone or in-person to resolve their computer problems related to software and hardware.
* administrate cloud-based Office 365 platform, primarily OneDrive, Teams, MS Office in addition to Google platforms and Slack .
* Manage Active Directory (AD) accounts.
* Apply existing and assist with development and documentation of IT policy and procedure, specifically those associated with Service Desk Process & Procedure.
* Maintain DC offices’ small equipment inventory and assist with on-prem hardware and software.
* Maintain conference room audio/visual system and related equipment.
* Troubleshoot / Repair / Upgrade desktop and laptop computers.
* Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
* Logging all issues on service desk.
- Fresh graduates are welcome to apply.

Interested calibers are kindly requested to submit their updated CVS
on and mention in the subject " IT service desk"