google.com, pub-2091334367487754, DIRECT, f08c47fec0942fa0 Technical Support Engineer At MCV -Mercedes Benz

Technical Support Engineer At MCV -Mercedes Benz

Technical Support Engineer At MCV -Mercedes Benz

Technical Support Engineer At MCV -Mercedes Benz


MCV " Manufacturing Commercial Vehicles" is hiring " IT Tech. Support Engineer "

Location " Salhia "

Job Responsibilities:
▪ Maintain helpdesk support and resolve problems to the end user’s satisfaction.
▪ Check and respond quickly and effectively to requests received through the IT helpdesk.
▪ Check service desk for tickets assigned to the queue and process first-in first-out based on priority.
▪ Check configurations, utilities, software default settings, etc. for the local workstation.
▪ Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
▪ Install, test and configure new workstations, peripheral equipment and software.
▪ Review inventory of all equipment, software and software licenses.

Qualifications:
- B.Sc. Computer Engineering, Computer Science, or equivalent discipline.
- 1 - 3 years of experience

*If you are interested , kindly send your CV / Resume with a recent photo to
Rafik.zitton@mcv-eg.com
: Mentioning in the Subject " IT Tech. Support Engineer "

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