Winter Internship - CRM Operations Monitoring Intern At Orange Egypt (Round 1 and 2)
Apply before : 29 Jan 2022
Orange Egypt - Smart Village - Egypt
About the role
Perform regular audit for the website content to ensure that information availed at all customer touch-points is up-to-date
Follow monitoring standards for all customer service activities and implementation of quality standards
Perform regular testing for IVRs and accessibility testing for short number including Informative IVR
Fluent English both spoken and written.
Detailed and process oriented.
Flexibility in dealing with people with diverse working styles.
Round One : From 9 January to 27 January 2022
Round Two : From 30 January to 17 February 2022