القائمة الرئيسية

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 Digital Remote Specialist At Sanofi

Digital Remote Specialist At Sanofi





KEY RESPONSIBILITIES AND TASKS:

Deliver SANOFI results by executing digital customer engagement plans and territory target  :

Plan & execute customer engagement journey for targeted population in collaboration with customer engagement lead / marketing.
Develop, plan & execute digital activities supporting relevant hybrid medical reps in relevant territories.
Responsible about performance indicators at relevant territories including sales/ MS%/ growth/ message recall/ other Omnichannel relevant KPIs “records of the progress.
Full coordination with all relevant sales force teams regarding POA, CPA, customer engagement journey & tactical plans alignment.
Support and Promote company’s products value and image:

Promote Sanofi portfolio to relevant HCPs utilizing digital omnichannel focusing on zoom detailing and other one to one promotional platform
Utilize available digital platforms & enrich customers experience & engagement.
Enhance medical/ product knowledge message delivery maximized at key targeted customers’ level.
Working in compliance with the code of conduct and relevant company policies and procedures. Maintaining discretion with company-confidential information
Differentiate value of SANOFI brands by understanding customer’s behavior, needs and submitting reports and utilizing digital tools as required by the company in a timely manner. 
Develop Customer insight Strategy and planning:

Support customers engagement lead / marketing to develop relevant digital activation plans based on customer insights.
Communicate HCPs feedback, support in developing content materials suitable for digital engagement through continuous and structured recommendations
Facilitate & Sustain access of Sanofi Products

Expand targeted segment & reach through national e-consent and prospect future potential customer for the pure play model.
Drive customer operation excellence by segmentation analysis with clear persona definition to optimize content & targets digitally.
Takes initiative & leverages network, academics, digital or innovate ways outside of own area to create learning opportunities.


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