القائمة الرئيسية

الصفحات

 SME Sales Officer At EGBANK


SME Sales Officer At EGBANK



JOB DESCRIPTION


SME’s (SBL) Sales Officer



Department


Direct Sales


Division


Consumer and Business Banking


   

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JOB PURPOSE

The SME’s (SBL) Sales Officer is responsible for implementing sales plan for the department to achieve the goals set by the Retail Management and implements the SME’s (SBL) Sales initiatives set by the Department.


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MAJOR RESPONSIBILITIES AND ACOUNTABILITIES

Maximizes products sales to reach set targets by probing customer needs

Implements the detailed SME’s (SBL) sales plans to achieve his/her targets

Plans daily calls and visits to ensure achievement against targets

Adhere to the bank instructions on Control in order to avoid any fraudulence

Promotes EGBANK SME’s (SBL) product and services through direct and cross selling techniques to achieve the bank’s goals and increase its market share in SME’s (SBL) Sales

Maintains a strong relationship with customers and work constantly on improving it, and ensures that service quality exceeds customers’ expectations and fulfills customers’ needs on a level that ensures preserving those customers

Represents the bank in the exhibitions and campaigns that the bank conducts to reflect the best  image of the bank

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KEY PERFORMANCE INDICATORS (KPIs)

Achievement of SME’s (SBL) sales targets

Achievement of service quality standards

Adherence of the bank control instructions

Number of customers complaints and recurrence of customers complaints

Customers retention rate

Number of cross selling conducted by the job holder

Number of field visits conducted by the job holder and by his/her team

Number of exhibitions and campaigns attended by the job holder

Number of customers attracted by the job holder through exhibitions and campaigns

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WORKING RELATIONSHIPS

Internal


: Retail Division, Credit Risk Division, Operations Division


External


: EGBANK existing and potential customers


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JOB REQUIREMENTS

Minimum education           


: Bachelor degree in Business Administration or financial sciences from a reputable university


Desired education


: N/A


Languages


: Fluent in Arabic and English (writing and speaking)


Ideal experience


: Minimum 1 year experience in Retail Banking and sales


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TECHNICAL COMPETENCIES

Excellent knowledge of banking industry products and services

Marketing and selling skills

Flexibility and amiability

Planning and organization skills

Responsible

Ability to work under pressure

Team work spirit

Detailed oriented

Speed and precision in work

Excellent communication skills

Computer and different system applications skills


Apply Here

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