IT Specialist At LC WaiKiKi

IT Professionals are required for a multinational company located in Sheraton Heliopolis as follows:

- IT Specialist

Job Duties:

• Maintain and support point of sale and back office systems

• Support new store openings, functionality enhancements and upgrades

• Configure and maintain computers, POS peripherals, handheld terminals and networking equipment in retail stores

• Provide first level support to customers’ requests

• Resolve customer issues by troubleshooting over the phone with customer contacts

• On site diagnose, repair and upgrade hardware or software as necessary

• Ensure accurate documentation of all calls handled

• Negotiating with Consultants and Suppliers for Services and IT Equipment

Job Requirements:

• Language: Excellent command of English

• Experience: 3 - 5 years of experience

• Strong knowledge of Windows server/client operating systems, PC hardware and local area networking

• Knowledge on SQL and MS Dynamics NAV and AX applications.

• Preferable having previous experience in retail sector

Interested candidates who meet the criteria above, kindly send your resumes to "Omneya.elgohary@lcwaikiki.com" with the title in the subject

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