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Fresh Graduate Device Repair Engineer At Huawei Consumer Business Group

 Fresh Graduate Device Repair Engineer At Huawei Consumer Business Group
Fresh Graduate Device Repair Engineer At Huawei Consumer Business Group

Cairo, Egypt

Job description

Huawei is an independent, privately-held company that provides information and communication technology (ICT). We were founded in 1987, in the southern Chinese city of Shenzhen, with about 21,000 RMB in start-up capital. Since then, we’ve grown to become the world’s largest supplier of telecommunications equipment and the second-largest manufacturer of smartphones.


We serve three main types of customers globally:


Telecom operators that provide Internet, broadband, wireless, plus fixed and mobile phone services


Enterprises, organizations, institutions, governments & public utilities, as well as industries: finance, energy, transportation & manufacturing


Consumers, who buy our smartphones, smart watches, laptop computers and other devices


Everything we develop and deliver to our customers is secure, trustworthy, and this has been consistent over a track record of 30 years.


 


On March 31, 2021, we announced our business results for 2020: CNY 891.4billion in revenue, a 3.8% increase over last year. We rank 49 on the 2020 Fortune Global 500 list.


Huawei employs 197,000 people in more than 170 countries. We are a market leader in China and many countries across Europe, Asia, and Africa. More than 3 billion of the world’s population uses Huawei’s products and services to make calls, send text messages, or surf the internet.


____________________________________________________________________


Huawei is hiring the following vacancy;




Mobile Device Repair Engineer: Job Description


Project for 6 months


Purpose: Looking for qualified cell phone repair technicians with a minimum of one year of experience trouble shooting and repairing electronic devices. You will be providing repair services on today’s most popular smartphones, tablets, laptops, and more. Customer service skills are a must.


 


Tasks & Responsibilities: -


- Ensure that all repairs preformed meet the company’s quality standards


- Ensure that our clients receive the highest level of customer service


- Keep track of inventory and customer devices


- Maintain cleanliness and professional appearance of store and repair stations


- Maintain positive work environment


- Disassemble, test, and replace defective parts


- Reassemble complete device


- Support productivity by ensuring all request are handled in a timely manner


- Have the ability to work unsupervised while prioritizing and delivering timely, high quality work


 


Qualifications:


- Incredible customer service skills


- Bachelor of Engineering “Electronics & Communication” / Or Computer science 


- 0-1 year technical experience / or fresh Graduates


- Strong attention to detail


- Excellent written and verbal communication skills


- Strong computer proficiency, both hardware and software


- Work well in team environment and be a collaborative team player


- Ability to work flexible hours, including weekends and holidays


- Demonstrated ability to perform well in a highly dynamic, rapidly changing environment



Seniority level


Entry level

Industry


Consumer Electronics

Employment type


Contract

Job functions


Accounting/AuditingCustomer Service

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