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IT internship at City Edge Developments |Computer Science student / fresh graduate

 IT internship at City Edge Developments |Computer Science student / fresh graduate


IT internship at City Edge Developments |Computer Science student / fresh graduate



City Edge Developments is looking for a Computer Science student / fresh graduate in its New Alamein Sales Office for a 3 months paid internship.

Tasks & Responsibilities:

-       Serve as the first point of contact for customers seeking technical assistance over the phone or email.
-       Perform remote troubleshooting through diagnostic techniques and pertinent questions.
-       Walk the customer through the problem-solving process.
-       Direct unresolved issues to the next level of support personnel.
-       Follow-up and update customer status and information.
-       Identify and suggest possible improvements on procedures.
-       Perform any additional tasks that will be related to this job.

Interested candidates are kindly asked to send their updated resume to hr@ced-eg.com mentioning "IT Internship" in the subject line.

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