Customer Service Officer - VIP At Banque Misr
Cairo, Egypt
Job description
Work Areas (Governorates):
Cairo, Alexandria, Daqahlia, Damietta.
Job Responsibilities:-
Execute all banking transactions for the segment of VIP customers with the best quality, while making sure that all required documents are fulfilled.
Work to build a strong relationship and good communication with VIP customers
Provide the best level of services and support to the segment of VIP customers by identifying their banking needs and continuous follow-up of all their transactions to be consistent with high-quality standards and speed in order to achieve customer satisfaction for the service provided.
Support the Senior Client Relationship Manager in providing and selling financial products and services to new and existing clients.
Work on nominating VIP clients for the Senior Client Relationship Manager.
Carry out tasks related to data updating operations and following up on the delivered cards & gifts provided to the VIP segment.
Job Qualifications:-
Reputable University Graduates
Other Educational entities [Sadat Academy, Canadian International Collge, Arab Academy For Science, Technology & Maritime Trasport]
Bachelor's degree with Grade “Good” At least.
Banking Experience from 2-5 years.
Preferable to have experience in Sales & Marketing of Banking Products.
Very Good to Excellent in English Language (Spoken & Written).
Very good to Excellent Communication skills.
Seniority level
Entry level
Industry
Banking
Employment type
Full-time
Job functions
Customer Service