Admin Support Specialist At Johnson & Johnson Egypt | 0-2 years Experience
Summary Of The Job:
As part of the Egypt Admin Team, the Admin Support Specialist is responsible for the end to end administrative tasks relating to purchase order requests from the business.
Duties & Responsibilities
Process goods/service order requests in the system and own the request until the request closure and payment to the supplier
Daily tasks include creation of Purchase Requisitions in E-Marketplace (SAP Ariba) system, raising Request for Payment, initiate creation of non-commercial supplier requests, based on business requirements
Collaborate with Business requester on request details, collaborate with Help Desk and regional support teams
Collaborate with suppliers for any missing documentation and resolution of discrepancies; request credit note and follow up
Record goods/service receipt in the system based on Business Requester confirmation (positive and negative Goods receipt)
Purchase order Amendments as required and confirmed / approved by local business
Ensure all Purchase requests follow compliance protocols
Track business approvals on requests and follow up with approvers as required
Resolve any discrepancies in the request matching process (Mismatch, Request for Information) within target time (KPIs)
Modify / cancel the Purchase Order based on instructions from the business
Closure of Purchase Orders within 90 days of “Need by Date” on purchase request
Purchase order management, including of Reassignment of requests to additional preparers, delegation and reopening of requests when required
Escalate any issues faced in the process with supervisor
Main performance measures (Performance Goals)
Timely process of purchasing requests
Resolution of discrepancies in matching process (Mismatch)
Timely payment to supplier within set payment terms
Demonstrates Credo based leadership principles in all interactions with internal and external stakeholders
Ensure applicable company/healthcare, quality & BPRA compliance with all relevant country and EMEA requirements, company regulations, policies and procedures
Qualifications
Experience Required
Education: Bachelor degree
Years of Experience: 0-2 years in similar admin position
Language: English must be fluent (Arabic, French is a plus)
Location: Cairo, Egypt