, pub-2091334367487754, DIRECT, f08c47fec0942fa0 Web Production Officer At HSBC

Web Production Officer At HSBC

 Web Production Officer At HSBC 

Web Production Officer At HSBC

We are currently seeking an experienced professional to join our team in the role of Web Production Officer.

Principal Responsibilities

Work with other production staff to manage and maintain client websites using existing content management systems in HSBC within guidelines

Assist specialists to ensure best search engine placement for web conten

Demonstrate familiarity with the web as a medium

Demonstrate familiarity with the range of content management systems used within HSBC

Demonstrate sound fundamental knowledge of CSS, HTML and JavaScript

Demonstrate ability to import text and data from external applications, such as Word and Excel, and to convert external content into a web-appropriate format

 Ensure quality control by checking pages to ensure all comments and changes are made, and that style standards are adhered to before jobs leave the team

Follow established department protocols and processes

Follow established guidelines for applying metadata to content and websites under management

Follow established online job code/filing system for all work produced

Follow industry standards for properly formed HTML and other relevant web standards

 Ensure a high quality of work by consistently taking responsibility for one’s own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors

Enable to monitor and improve production metrics, bill clients as necessary, and provide training opportunities through the timely submission of productivity reports.

Ensure a steady improvement in one’s skills and capabilities by supporting, planning and attending collaborative work and in-house cross-training opportunities, and assisting the direct line manager in developing one’s annual and quarterly training plan

Maintain proficiency in current versions of software used within HSBC that are required to perform duties and seek written certification of proficiency from the line manager at least on an annual basis

Ensure compliance with all Group, Group Service Centre (GSC), company and department policies and procedures by constantly updating knowledge and understanding of such, raising questions and concerns with team leaders or managers, as necessary, and taking personal responsibility for abiding by these, as required

Ensure that all activities are in accordance with compliance standard

 Assist in the implementation of the Group Compliance Policy locally by containing compliance risk in liaison with the Global Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimising relations with regulators; maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators; aware of operational risk associated with the role, in compliance to Sarbanes-Oxley (SOX) requirements for GSCs





Web development and online content management experience essential

Proficient in all Microsoft Office application

Knowledge of the fundamentals of standards-based HTML and XHTML

Experience with CSS and JavaScript is desirable

Experience with scanning, illustration, slide creation and image manipulation to support website management and productioN

Good interpersonal skills

Strong command of both written and spoken English

Strong attention to detail under pressure and ability to meet deadlines

Structured, systematic working style

Able to work as part of a team

Positive attitude and keen to learn

Can maintain composure and professionalism in a fast-paced work atmosphere

Flexibility in working different shifts when required

Available to work overtime on weeknights and weekends if necessary

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