Logistics Executive Egypt and Libya At Johnson & Johnson
Job Description
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.
Essential duties and responsibilities:
The successful candidate will be responsible for managing all aspects of shipping routes, documentation, customs clearance, and delivery, specifically regarding customer satisfaction. Everyone in the logistics department is responsible for responding immediately to customer questions, inquiries, and for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating/collaborating with other departments are essential qualities to possess in this position.
Special requirements:
Process end customer invoices accurately and on time
Timely follow up with sourcing points and Freight Forwarders
Familiar with ME regional Customs regulations and requirements
Familiar with different modes of Transportation “Road, Sea and Air”
Prepare accurate shipping documents
Liaising with clearing agents on cargo clearance with customs
Familiar with processing Letter of Credit and bank submissions
Satisfy airway bills in a timely manner
Communicate with suppliers and freight forwarders to ensure prompt pick-up and delivery of shipments
Review purchase orders and shipment contents prior to dispatch
Must have analytical skills
Develop and improve logistics operational processes and drive efficiencies in key metrics (backorder, shipment lead time, invoice accuracy, claim resolution)
Ability to handle product recalls
Familiar with project management fundamentals
Track and analyze missed shipments to ensure root causes are identified and resolved
Respond to customer inquiries and refer clients to the appropriate channels
Ensure quality of all services and processes within the facility
Adhere with the Corporate Trade, Finance Compliance always
Continuously reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
Liaise with officials in various agencies to ensure goods are cleared through customs or quarantine. You will also arrange for transportation, warehousing, or product distribution of imported or exported goods and liaise with Freight Forwarders.
Other features of the job:
Invoicing lead time, claims resolution, customer satisfaction
Documentation processing accuracy
On time delivery and clearance of shipments
Customs clearance formalities background
Familiar of different transportation modes
Ability to manage complexity and work under pressure to deliver
Strong communication skills and completion of end-to-end process
Qualifications
Bachelor’s degree of Business Administration or industrial engineering (Years of Minimum 1-3 years of related work experienceTechnical Skills Required: Logistics and clearance
Language: English and Arabic
Customs knowledge an advantage
Leadership Behaviors –
LIVE OUR CREDO Demonstrate and inspire the behaviors that reinforce Our Credo.
CONNECT Develop deep insights into the needs of our patients, customers, markets and communities.
SHAPE Drive innovation; anticipate and shape industry and market changes to advance health care globally.
LEAD Create an environment where leadership and talent development is top priority.
DELIVER: Deliver results by inspiring and mobilizing people and teams.
Technical Specific Skills:
Customs clearance, Logistics, and transportation
Analytical skills
ERP systems knowledge and MS Office
Other Job Specific Skills:
Strong communication and presentation skills
Knowledge of JDE, SAP, and any other ERP systems is a PLUS