Key account Specialist (METABOLIC LINE - UPPER EGYPT) At Danone Egypt
ABOUT THE JOB
Danone is recruiting a Key Account Specialist in the Metabolics Line to drive the brands' market share in Upper Egypt (main area: Asyut). The aim is to build productive scientific-based HCP relationships taking responsibility for HCP satisfaction and loyalty by meeting their healthcare nutrition needs, as well as supporting Danone to become the trusted partners inspiring change to impact present and future health.
About the role
Required Influencing HCP attitude and behavior
Periodical visits to HCP's in hospitals, health clinics, private clinics, and private hospitals to establish a strong scientific-based relationship and position our solutions as preferred solutions with the HCP's and position the company as the first choice for the HCPs.
With the appropriate level of scientific-based argumentation and relationship development, convince HCPs to choose our solutions as the first choice.
Ensure all doctors/HCP/KOL receive the right message, information, and clinical studies.
Illustrate the benefit/s of our solutions to the HCPs.
Conduct scientific audio / visual meetings for HCPs
Identify business opportunities within the respective area and evaluate learning's to develop business initiatives and tactics to realize results.
Implement "weekly call cycle" in constant coordination with direct manager
Understand and respond to competitive activities and initiate and recommend actions to counter-act these in order to help protect our market position
Maintaining a high level of product knowledge to ensure the ability to understand and explain all product information and handouts and answer any question from HCP.
Following up on customer queries/complaints.
Review business plan in line with cycle objectives on a quarterly basis with the Sales Manager.
Compile and submit reports on promotional activities in accordance with established formats and schedules.
Ensure that all business conforms to local government code of ethics.
Conducting seminars and activities.
Daily database management and compliance with administrative procedures & processes.
Ensure the accomplishment of qualitative and quantitative key performance indicators assigned for him/her for his/her respective area on a daily, monthly, and yearly basis.
Participate in daily and/or weekly meetings to discuss the market situation, problems that were faced and to appraise the activities versus the monthly KPIs.
Helping to run seminars/events.
Intelligence and Insights Gathering
Collecting intelligence on the HCP Universe, e.g. identifying new contacts.
Monitor all competitor activities, including consumer offers, medical conferences, and round tables, and report it to management.
Conduct medical detailing face-to-face calls and have ongoing contact with identified lists of HCP across the defined geographical area.
Build strong relationships with targeted HCPs and mapping the Decision-Making networks in the region.
Carry out promotional activities with targeted HCPs.
Update competitor intelligence and input it into the database.
Record and report back on-call visits and progress against set objectives.
Attend and participate in internal meetings as required.
Maintaining company equipment e.g. laptop...
To be successful in the role you should ideally have:
Education: Bachelor's degree in Pharmacy, Sciences, or Veterinary Sciences.
Experience: 2 to 4 years in Pharmaceutical Sales; preferred experience in Metabolics, Genetics, Pediatrics, Neurology.
Languages: fluent in English & Arabic.
The candidate will need to have her/his own car, should be willing to travel to cover remote areas, and willing to do AM & PM visits.