, pub-2091334367487754, DIRECT, f08c47fec0942fa0 Help Desk Analyst At FlairsTech

Help Desk Analyst At FlairsTech

 Help Desk Analyst At FlairsTech

Help Desk Analyst At FlairsTech


Required Experience 1 to 3 Years

Department Customer Operations

Career LevelMid-Level

Position Location Cairo



customer service

Excellent English


Requirements and responsibilities

Job Description: -


We are seeking a Help Desk Analyst to help users resolve issues or questions with proprietary software and related hardware. The analyst responds to user inquiries, assess problems and issues with equipment and applications, and helps resolve these issues.  They also work closely with other colleagues to provide assistance on tasks that are outside the scope of their knowledge or expertise.

Help Desk analysts need to balance creative and technical problem-solving, customer service, and collaboration skills to ensure that clients can access and utilize the software and hardware they need to maintain safety.

Requirements: -

1-3 years of relevant experience.

Fluent English Speaker.

Flexible with rotational shifts.

CompTIA A+/ Microsoft IT Support a plus

Working knowledge of Microsoft Operating Systems including configuration and troubleshooting

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