Customer Services Agent At MedMark Egypt| Fresh graduates or Experience 1 to 2 years| Science background (Scientist-Veterinarian-Science teacher)
MEDMARK is hiring a Customer Services Agent - Customer Care Department
- Fresh graduates are welcome to apply.
- Experience required: 1 to 2 years of experience in customer service is a Plus.
- Required Background: Science background (Scientist-Veterinarian-Science teacher etc…) is Preferred.
- Fluent English language is a MUST.
- Assisting people in challenging and critical situations.
- Work in Medmark Customer Care department “ Alarm Center “ providing assistance to our customers for pre-authorizations and medical concierge services.
- You will work alongside a passionate team of medical background delivering high quality services to our members.
- Answering a high volume of calls from members asking for pre-authorizations and medical concierge services.
- Coordinating hospital admissions/ Outpatient services related pre-authorizations and assistance needed, liaising with clients and concerned teams (Hotline Team & Patient Relations Team).
- Working hours: 8 Hours from 09:00 AM to 05:00 PM – Friday & Saturday “ Weekend “
- Location: Mohandsin
If Interested please send your resume to M.firstname.lastname@example.org