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Customer Services Agent At MedMark Egypt| Fresh graduates or Experience 1 to 2 years| Science background (Scientist-Veterinarian-Science teacher)

 Customer Services Agent At MedMark Egypt| Fresh graduates or Experience 1 to 2 years| Science background (Scientist-Veterinarian-Science teacher)

Customer Services Agent At MedMark Egypt| Fresh graduates or Experience 1 to 2 years| Science background (Scientist-Veterinarian-Science teacher)


MEDMARK is hiring a Customer Services Agent - Customer Care Department


Qualifications:

- Fresh graduates are welcome to apply.

- Experience required: 1 to 2 years of experience in customer service is a Plus.

- Required Background:  Science background (Scientist-Veterinarian-Science teacher etc…) is Preferred.

- Fluent English language is a MUST.


Job Description:

- Assisting people in challenging and critical situations.

- Work in Medmark Customer Care department “ Alarm Center “ providing assistance to our customers for pre-authorizations and medical concierge services.

- You will work alongside a passionate team of medical background delivering high quality services to our members. 

- Answering a high volume of calls from members asking for pre-authorizations and medical concierge services.

- Coordinating hospital admissions/ Outpatient services related pre-authorizations and assistance needed, liaising with clients and concerned teams (Hotline Team & Patient Relations Team). 


- Working hours: 8 Hours from 09:00 AM to 05:00 PM – Friday & Saturday “ Weekend “

- Location: Mohandsin


If Interested please send your resume to M.onssy@medmark.eg

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