Customer Relationship Officer At Arab Bank

 Customer Relationship Officer At Arab Bank

Customer Relationship Officer At Arab Bank

Cairo, Egypt


Identify customer needs and fulfilling it with proper bank’s products or services.
Handle customers requests/inquiries related to their accounts ,products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction.
Promote & sell bank products/services to achieve the yearly set targets .
Migrate customers to various channels ( PB ,IB, ATM, cheque deposit box, SMS)
Ensure that brochures are up to date and in place
Carry/handle efficiently custody items , keys as per custodian matrix and relevant P&P
Adhere to Branch Operating Model .
Carry out any task requested by BM.


Minimum Bachelor degree in business administration or finance.
Minimum 1 year of experience in banking or insurance.
Minimum level 3 in English according to AB classification.
Full awareness of bank’s products, services, rules & regulations.
Strong orientation for sales and services
Excellent computer skills (Ms Office).
Solid communication and presentation skills.
Fluency in English.

Apply Here