SEAT Warranty Engineer At Kayan Egypt for Trading & Investment (SEAT & SKODA) |Mechanical Engineering Vacancy

 Kayan Egypt for Trading & Investment (SEAT & SKODA) Company is requiring the following position: 

 SEAT Warranty Engineer:

 Job description:

·Responsible for applying Company's Warranty / goodwill guidelines and SOPs to each Warranty case.

·Responsible for checking, verifying and processing all warranty Job orders.

·Responsible to submitting all warranty claims on system on a proper way to assure no charge back.

·Report daily to the warranty manager and service manager.

·Be updated with the latest updates related to the warranty guidelines and SOPs.

·Handling customers with warranty claims if needed to maintain highly customer satisfaction index.

·Attend service center/ warranty meetings if called.

·Approve service center's warranty invoices after repair approval based on findings.

·Responsible for assuring quality of operation for all warranty cases as mentioned in service core steps.

·Review and validate monthly warranty credit notes and clarify any uncollected cases

Q&R: 

·Bachelor degree Mechanical Engineering or a related field.

·Fresh or 1-3 years of experience in Automotive after sales department.

·Full professional in English

·Working knowledge of after sales processes and systems

 If you are interested, please send your updated resume directly to: randa.atef@kayanegy.com

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