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Operations Specialist (Client Care team Specialists) At GoodsMart (0-2 years of Experience)

 Operations Specialist (Client Care team Specialists) At GoodsMart (0-2 years of Experience)

Operations Specialist (Client Care team Specialists) At GoodsMart (0-2 years of Experience)


Job description

We Are Hiring


CRM specialists (Client Care team):


Offering one of the best work environments, and a great opportunity for learning

Experience needed: 0/2years

Career level: entry level


Job requirements:

- Bachelor degree of any discipline

- Excellent command of English is a must

- Customer service background is preferred


Job Responsibilities:

- Build positive and productive relationships with clients for business growth.

- Provide client support and handle client communications effectively.

- Manage and close client businesses to achieve profitability.

- Maintain existing clients and generate new clients to achieve revenue goals.

- Inform clients about company products, services, and promotions.

- Ensure that client requests are handled timely and accurately.

- Develop new strategies to improve client satisfaction.

- Maintain up-to-date knowledge about company products and services.

- Handling all the communication tools with the clients


Job Details:

- Salary 4.5k + KPIs
- Rotational Shifts (from 7am till 4pm - from 1pm till 10pm)
- 2 days off (not necessarily Friday and Saturday)
- Location: Agouza, Cairo

If interested please send your CV to jobs@goodsmartegypt.com


Seniority level

Entry level

Industry

Retail

Employment type

Full-time

Job functions

ManagementManufacturing

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