القائمة الرئيسية

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Help Desk Agent في مجموعه شركات دره

 Help Desk Agent في مجموعه شركات دره 

Help Desk Agent في مجموعه شركات دره


A Help Desk Agent is urgently needed to work at DORRA Group (Arab Facility Management Company) with the below-mentioned specifications and responsibilities;

 

Job Duties:

• Responding to queries via chat, email, phone, or software.

• Following up with customer service and other related departments to ensure full resolution of issues.

• Handle requests for information and data.

• Running reports to analyze common complaints, problems, and other requests.

• Retrieve documents from the filing system.

• General clerical duties including photocopying, fax, and mailing.

 

Requirements:

• Any Bachelor's Degree.

• Minimum experience of (1:2) Years in Helpdesk in service oriented companies.

• Strong Computer Skills. 

• Excellent Communication Skills.

 

If you are interested, plz send your updated resume to jobs@dorra.com, mentioning the position in your email subject.

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