Fresh graduate Call Center agent At NBK Bank

We are currently looking for “Call Center agent” with the below criteria:

- Handle customer questions, Complaints and inquires with the highest degree of courtesy and peofessionalism to resolve customers issues with one call resolution . Offers alternative solutions where appropriate with the objective of retaining customers’ business . may assist in training the new employees . Performs other duties as assigned by management.

- Ensure delivery of excellent customer service through fast and accurate processing of orders, communication , and coordinating with other departments to resolve inquiries.

- First point of customer contact for general inquires like tariff , charges and products, etc.

Qualifications & Experience:

•Bachelor degree of commerce of any related university.

• Fresh graduate or 1 year of experience in relevant field.

If you see yourself qualified and only fit the required criteria , Kindly send your updated resume on yourcareer@nbk.com.eg mentioning the position in the email subject 

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