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Fresh graduate Call Center agent At NBK Bank

 Fresh graduate Call Center agent At NBK Bank

Fresh graduate Call Center agent At NBK Bank



We are currently looking for “Call Center agent” with the below criteria:

- Handle customer questions, Complaints and inquires with the highest degree of courtesy and peofessionalism to resolve customers issues with one call resolution . Offers alternative solutions where appropriate with the objective of retaining customers’ business . may assist in training the new employees . Performs other duties as assigned by management.

- Ensure delivery of excellent customer service through fast and accurate processing of orders, communication , and coordinating with other departments to resolve inquiries.

- First point of customer contact for general inquires like tariff , charges and products, etc.


Qualifications & Experience:

•Bachelor degree of commerce of any related university.

• Fresh graduate or 1 year of experience in relevant field.

If you see yourself qualified and only fit the required criteria , Kindly send your updated resume on yourcareer@nbk.com.eg mentioning the position in the email subject 

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