القائمة الرئيسية

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Technical Support / Help Desk At MigrationIT | Outsourcing

 Technical Support / Help Desk At MigrationIT | Outsourcing

Job Information
Industry
Retail
Work Experience
1-3 years
Salary
5,500
City
Nasr City , Cairo

Job Description

University degree in Software/Computer Engineering, Computer Sciences, or related field or previous experience in a technical support role.
1-2 years of experience working in an ITIL based environment.
Ability to communicate technical information, both verbal and written, to a wide range of end-users.
Microsoft Active Directory, DNS, DHCP background is a plus
PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
Experience with antivirus desktop security products, and common support tools and applications.

Personal skills:

Customer Orientation
Strong interpersonal skills
Strong Communication skills
Patient and understanding
The investigation, problem-solving & diagnostic skills
Listening and Responding
Flexibility
Pro-Active
Efficient
Accountable

Apply Here

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