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Sales & Services Head At AL AHLI BANK OF KUWAIT -ABK Bank Vacancies

 Sales & Services Head At AL AHLI BANK OF KUWAIT -ABK Bank Vacancies



Date: Apr 27, 2021


Location: Heliopolis Branch (EGY18), Egypt


Company: AL AHLI BANK OF KUWAIT


Job Purpose

To manage relationships with customers through handling queries/requests and marketing/selling activities


Key Accountabilities

1. Sales Achieve sales targets for all bank’s products as per branch business objectives

2. Sales opportunities Maximize opportunities to sell additional products and services to the existing & potential Customers

3. Priority customers Maintain strong relationships with priority customers.

4. Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints

5. Complaints Resolve issues and complaints from customers; escalate issue when outside authority

6. Custody 2nd Custodian of Cash area, along with required tasks, e.g. ATM refurbishment, cash reconciliation, etc

7. Customer transactions Supervise CSRs in customer transactions, ensure transactions are promptly logged and documents completed

8. Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks

 


Education

Bachelor's Degree or Equivalent Certification/Experience

Experience

Minimum  6 years of experience in Customer Service


Competencies & Skills

Technical Expertise,

Leading People,

Developing Capabilities,

Managing Resources,


Apply Here

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