, pub-2091334367487754, DIRECT, f08c47fec0942fa0 Operations Associate At HSBC

Operations Associate At HSBC

 Operations Associate At HSBC


We are currently seeking an experienced professional to join our team in the role of Operations Associate.

Principal responsibilities

 Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within PLA

To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint.

To be aware of the nature of our customer’s business and alert any unusual transactions, to Line Management

Proactively participating and leading change / transformation initiatives across the site and the bank

Ensure that the customer is at the heart of everything we do both personally and as an organisation by ensuring work is completed in accordance with established procedures and standards.

Ensure a high degree of accuracy in order to minimise operational risk

Work productively and professionally. Demonstrate ways to improve customer service and increase productivity.

To operate Operational and FCC Controls

To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department.  The term compliance embraces all relevant laws, rules and codes with which the business has to apply. 




Good International Trade experience and background required, working knowledge of ICC Publications UCP600, URC522

Awareness of the trade facilities and customer trade cycles

Awareness applicable to the role, of the content and application of ICC rules as related to Documentary Credits and Collections and of internal control procedures,

Strong interpersonal skills

Excellent English (written and verbal) communication skills

Medium-high MS office knowledge/skills (especially Excel)

Previous experience in large scale centralized operations is desirable

Flexibility to work in time zones as required by business

Job Field : Operations

Primary Location : Middle East-Egypt-Egypt-Cairo

Schedule : Full-time Shift : Rotating

Type of Vacancy : Country vacancy

Job Posting : 23-Feb-2021, 17:09:00 Unposting Date : 09-Mar-2021, 21:59:00

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