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Customer Service Specialist At Mondelēz International-Supplychain Vacancy

 Customer Service Specialist At Mondelēz International-Supplychain Vacancy


Job Description

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.


How you will contribute


You will:


Manage the order fulfilment process, respecting the customer segment and channel mix

Balance supply constraints and delivery of service levels through cross-functional alignment

Use appropriate tools and processes such as availability checks and stock allocation rules

Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

What you will bring


A desire to drive your future and accelerate your career and the following experience and knowledge:


Good numerical, analytical and logical reasoning skills

Microsoft office applications

High-level of SAP competence

An FMCG/CPG company

A customer-facing role within customer service, logistics or sales

Experience in an order-to-cash environment

Experience in customer service, logistics and sales

Good knowledge of the total supply chain/order-to-cash process

Strong analytical and problem-solving skills

More about this role


What you need to know about this position:


 Good knowledge of the total supply chain/order-to-cash process


What extra ingredients you will bring: Good numerical, analytical and logical reasoning skills


Education / Certifications: An advanced degree in Business or Supply Chain management


Job specific requirements: 4+ years of Experience required / Multi-Country experience is a plus

Apply Here

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