القائمة الرئيسية

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Talent Management & Learning Associate- GBS (Cairo Hub) At Pepsico|0-1 years experience

 Talent Management & Learning Associate- GBS (Cairo Hub) At Pepsico| 0-1 years experience

Talent Management & Learning Associate- GBS (Cairo Hub) At Pepsico|0-1 years experience


Job Description

  • Deliver consistent services at the defined Service Level Agreements/Key Performance Indicators and drive operational efficiency and continuous improvement.
  • Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
  • Manage escalation and take ownership for ultimate issue resolution.
  • Ensure continuous and timely knowledge management platform update.
  • Administer and activate end to end PEP people processes.
  • Administer and activate PEP surveys (ex: Organization Health Survey,.etc.)
  • Administer and activate end to end local Reward & Recognition programs.
  • Administer and activate local talent development and onboarding programs (ex: functional academies).
  • Develop end to end training plan including target audience classification, location identification and timeline setting in coordination with key stakeholders.
  • Manage training program logistics arrangements & execution including meeting room bookings, set up, catering..etc in coordination with Local teams.
  • Manage registration process and related reporting.
  • Perform attendance data entry & analyze attendance reports.
  • Manage learning Vendors & payments.
  • Activate learning awareness campaigns to the target population per Wave.

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Qualifications/Requirements

· 0:1 HR Shared Services process and Service Level Agreement management.
· Service management and ticket management system experience.
· Process management and continuous improvement with a focus on optimization and productivity.
· TM & Learning operations experience.
· Technical / Functional Skills & Knowledge of HR Tools and Interface.
· Very good English Language skills.

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