Social Media Moderator Internship At Mrsool
About the Internship
Why Now?
This internship program is part of Mrsool social
responsibility program regardless of ongoing pandemic and economic hardships to
most companies, MRSOOL is thriving to do its best by starting its third round
for the Internship program in 2020 to invest and give back to the community.
What's In It For You?
Sharpen your perspective with hands-on experience whilst
studying especially if you are specialized in a relevant discipline.
Get a wide exposure of experiences, and deepen your
confidence in your skills and knowledge.
In MRSOOL, you will be part of our team, you will be able to
gain a value-added on the lifetime experience with us!
Prove you can be an experiential intern, do your best for 3
months with adherence, and continuous input in MRSOOL, and you will receive a
certificate.
What's In It For MRSOOL?
We believe in fresh graduates, and understand how energetic
they are. As a result, you can help us a lot in getting jobs done across the
functions and departments, and injecting new ideas.
Job Role:
Maintain the Moderation Guidelines and ensure they are up to
date Service Community Admin accounts, processing emails and complaints,
escalating when necessary.
Review and moderate all user-generated content and user
profiles (either pre-, post- or reactive moderation) within forums, comments, images,
videos and audio, liaising with the Legal and Community team where required.
Manage the banned user process, and track and remove
previously banned users.
Moderate communities located in social networking sites
including Facebook, Twitter, and other similar social media platforms, adapting
methodology where appropriate.
Produce reports on relevant moderation statistics, issues
and outcomes.
Regularly feedback insights gained from community moderation
into the Social Media team.
Monitor all industry and company information and news to
anticipate potential issues.
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