القائمة الرئيسية

الصفحات

Payroll and Benefits Administration Specialist- GBS (Cairo Hub) At Pepsico (1-2 years experience)

 Payroll and Benefits Administration Specialist- GBS (Cairo Hub) At Pepsico 

Payroll and Benefits Administration Specialist- GBS (Cairo Hub) At Pepsico

Job Description

  • Administer severance process back office operations (Data Integrity/Inter-departmental coordination/Documents generation/dispatch/reporting).
  • Develop and update enrollee list (Life insurance, Medical insurance).
  • Process quarterly invoices (Life insurance, Medical insurance).
  • Coordinate executives’ medical cards issuing process.
  • Finalize life insurance claims (death and disability cases) incoordination with finance and field teams.
  • Process one time payments.
  • Work with TR team on wellness campaigns activation and communication.
  • Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement.
  • Execute end end medical insurance invoicing process.
  • Coordinate and administer end to end medical approvals cycle between the medical insurance company and the company (in partnership with Total Rewards).
  • Act as the the authorized person with mobile provider.
  • Follow up on the enrollee list and ensure usage, resignations and hiring of employees are captured in the monthly payroll processing.
  • Monitor usage and report mobile charges to create visibility of business unit’s expenditure.
  • Ensure consistent service delivery of agreed process and complete transaction tracking to capture Service Level Agreements.
  • Partner with team to execute plans to improve customer satisfaction with a focus on processes.
  • Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization.
  • Manage escalation and takes ownership for ultimate issue resolution.
  • Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed.

#LI_AMENA

Qualifications/Requirements

  • HR Shared Services process and Service Level Agreement management experience: 1-2 years
  • Service management and ticket management system experience.
  • Process management and continuous improvement with a focus on optimization and productivity.
  • Technical / Functional Skills & Knowledge of HR Tools and Interfaces.
  • High level of accuracy and attention to details.
reaction:

تعليقات