القائمة الرئيسية

الصفحات

Order Management specialist vacancy at Souq amazon | 2+ years of experience

Order Management specialist vacancy at Souq amazon | 2+ years of experience


DESCRIPTION

· Monitor the order flow and secure a qualitative information flow to concerned parties

· Monitoring and evaluation of all order issues.
· responsibility for managing customer order activity through the order fulfillment cycle.
· Other duties less defined in scope relating to material availability.
· Tackle the day-to-day workload and manage competing priorities.
· Effective communication with other departments as needed.
· Managing the marketplace seller’s performance in order to increase the fulfillment ratio.
· Managing the customer order process and working with other aspects of the operations team to ship all orders on time.
· Direct, optimize and coordinate full order cycle.
· Resolve problems concerning transportation, logistics and customer issues.
· Collaborate with other departments to integrate logistics with business processes.
· Work collaboratively with other internal departments to quickly resolve customer concerns.
· Participate in special tasks and perform additional duties as required.
· Contribute ideas and innovations to improve upon existing systems, work processes and procedures.

BASIC QUALIFICATIONS

· Excellent verbal and written communication skills.

· decision-making skills and using prior experience and knowledge of company policies and procedures to resolve non-standard problems.
· High customer service orientation.
· Ability to communicate at different levels.
· Ability to both work effectively in a team and independently.
· Good problem-solving as well as organizational skills
· High quality standards.
· Helpful, dependable, meticulous, and organized.
· Good experience in Microsoft Office.
· Ability to prioritize workload and manage a high volume of orders.

PREFERRED QUALIFICATIONS

· Preferred Education: Bachelor's degree.

· 2+ years of experience preferred.
· Previous experience as an Order Management Specialist, Order Management Representative, or Customer Fulfillment Specialist.

 Apply Here

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