Order Management specialist vacancy at Souq amazon | 2+ years of experience
DESCRIPTION
· Monitor the order flow and secure a qualitative information
flow to concerned parties
· Monitoring and evaluation of all order issues.
· responsibility for managing customer order activity through the order
fulfillment cycle.
· Other duties less defined in scope relating to material availability.
· Tackle the day-to-day workload and manage competing priorities.
· Effective communication with other departments as needed.
· Managing the marketplace seller’s performance in order to increase the
fulfillment ratio.
· Managing the customer order process and working with other aspects of the
operations team to ship all orders on time.
· Direct, optimize and coordinate full order cycle.
· Resolve problems concerning transportation, logistics and customer issues.
· Collaborate with other departments to integrate logistics with business
processes.
· Work collaboratively with other internal departments to quickly resolve
customer concerns.
· Participate in special tasks and perform additional duties as required.
· Contribute ideas and innovations to improve upon existing systems, work
processes and procedures.
BASIC QUALIFICATIONS
· Excellent verbal and written communication skills.
· decision-making skills and using prior experience and knowledge of company
policies and procedures to resolve non-standard problems.
· High customer service orientation.
· Ability to communicate at different levels.
· Ability to both work effectively in a team and independently.
· Good problem-solving as well as organizational skills
· High quality standards.
· Helpful, dependable, meticulous, and organized.
· Good experience in Microsoft Office.
· Ability to prioritize workload and manage a high volume of orders.
PREFERRED QUALIFICATIONS
· Preferred Education: Bachelor's degree.
· 2+ years of experience preferred.
· Previous experience as an Order Management Specialist, Order Management
Representative, or Customer Fulfillment Specialist.
تعليقات
إرسال تعليق