, pub-2091334367487754, DIRECT, f08c47fec0942fa0 Operations Executive - Conferences At Informa Markets (6-12 month experience)

Operations Executive - Conferences At Informa Markets (6-12 month experience)

 Operations Executive - Conferences 
At Informa Markets

Operations Executive - Conferences  At Informa Markets

Job Description:

-Ensure all allocated operational tasks are carried out on a timely basis according to individual project plans and within deadlines

-Ensure all preferred suppliers, venues and Event Teams are kept fully up to date with event information to an agreed frequency schedule

-Assist with the implementation of internal and external Service Level Agreements

-Ensure you are working within the company’s H&S, Security & Sustainability guidelines at all times

-Email management and content collection: speaker bios, headshots and accreditation related materials for accreditation submission and upload on the digital event platform

-Update content for delegate workbooks (syllabi), collate relevant information from Conference Producers and accreditation bodies

-Manage event expenses and invoice payments where applicable, update budget & invoice trackers

-Under the guidance of senior team members produce onsite documentation including temp staff briefings, conference layouts, speaker welcome packs, staff handbooks including safety information, etc

-Participate at events (digital & live), performing ad hoc duties as instructed by senior team members

-Co-ordinate new starter process and inductions with Operation Managers

-Attendance at any required meetings, minute & action taking for distribution

-Digital Events:

Schedule rehearsals & recordings

-Train speakers: Share platform, audio & video guidelines with speakers, moderators and sponsors

-Perform audio & video sound checks during rehearsals, recordings and digital ‘live’ webinars

-Monitor and address technical questions from speakers and online audience during live webinars

-Digital event platform management: Review front- and backend data for accuracy (conference programme, speaker details, streaming links), platform testing and trouble shooting

-Upload conference content (conference programme, speaker details, whitepapers) on the digital event platform

-Run regular webinars for different event verticals and sponsors

-Assist in updating how-to-guides, FAQs and online resources for speakers, moderators and delegates

-Assist with post-event reporting and analysis through collection and recording of requested data

-Perform any other duties commensurate with the grade and level of responsibility when requested by senior members of the team

Job Requirements:

-          6-12 months experience in an administrative role within the conference production or event management industry

-          Experience and/or understanding of the conference industry

-          Excellent time management and organisational skills

-          Accurate and precise attention to detail

-          Comfortable working with multiple teams: in-house and remote

-          Ability and willingness to travel to events as required

-          Collaborative with the ability to work autonomously

-          Optimistic and calm when under pressure

-          Ability and willingness to work additional hours and over the weekend if required to deliver an event

Skills required

-          Intermediate to advanced skills in Microsoft Office, especially Excel and Word

-          Strong interpersonal, oral and written skills in English

-          Forward thinking, solution-minded problem solver, flexible and pragmatic

-          Fluent in Arabic & English, any other language would be appreciated


-  Bonus: Previous experience with Event Management, Professional Congress Organisers, Digital/Event Marketing

-  Bonus: Experience with digital platforms such as swapcard, streamyard, GoToWebinar, On24, MS Teams Live and / or Zoom

-  Bonus: Experience with SAP