القائمة الرئيسية

الصفحات

Junior Technical Support At FlairsTech-Cairo (non experienced Engineers required)

 Junior Technical Support At FlairsTech-Cairo (non experienced Engineers required)





Details

Required Experience :0 year

Department :Customer Operations

Career Level :No Level

Position Location :Cairo

Skills

English

troubleshooting

Requirements and responsibilities

Responsibilities:

• Troubleshooting issues in the product (application and data), database server, web server (IIS), and networks, to minimize the risk of disruptions

• Communicating and escalating critical service failures through the Incident Management, Problem Management, and Senior Management teams

• Ensuring reviews are fully documented and actions are raised and fulfilled

• Being involved in changes to the service operation tools, processes, and working practices  

Requirements:-

• Engineering Graduate.

• Excellent communication

• Fluent English

• IIS knowledge is a plus

Apply here

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