وظائف بنك القاهره
Banking Services Representative – Qena
يعلن بنك القاهره عن حاجته عن مسئول خدمات مصرفيه:
Teller-Customer Service Representative
Sales Specialist- Microfinance Specialist
Start Date:10-December-2020
End Date:16-December-2020
Position Level: Junior
Level
Governorate: Qena
Job Requirements:
•University Degree , Sadat Academy, Canadian International College, and Arab Academy for Science Technology & Maritime Transport (AASTMT)
• Bachelor degree of Commerce , Economic, accounting ,
business administration , statistics , banking , foreign trade , international
relations , international trade , marketing , investment & finance ,
insurance , Actuarial science , Logistics , Political science , HR, Markets and
financial Facilities, Management.
•The age of the applicant must not exceed 30 years.
•Graduation year from 2016 to 2020
• Overall grade "Good" at least
• Excellent command of PC skills
• Good Soft Skills (Communication and Presentation)
• Qena resident is a MUST as per ID
• Have never been tested by Banque Misr
Teller:
Responsible for providing a variety of paying and receiving
functions, including processing deposits, withdrawals, loan payments, official
checks, money orders, and cash advances. Balance and verify cash totals, and
maintain high quality service to Bank Misr customers.
Responsibilities Teller:
-Ensure that all transactions are aligned with latest Banque
Misr policies and procedures, this includes alignment with compliance and KYC
standards set forth by the bank.
-Execute a variety of transactions and services which include
accepting payments for different types of accounts, cashing checks, checking
account balances, transferring funds.
-Identify Sales Referrals
-Ensure that the cash drawer is balanced with the settlement
sheet and recover any shortages /overages.
Customer Service Representative:
The Personal Banker is to be considered as the branch
banking subject matter expert, & therefore will be required to have an
in-depth knowledge of all product & service propositions across all the
Bank’s lines of business. As well as effectively servicing all customer requests,
making relevant referrals and actively migrating customers to remote/electronic
banking
Microfinance Specialist:
Microfinance Specialist Responsibilities:
-Execute an accurate and good investigation for customers to
assure the reputation of the client.
-Evaluate clients in terms of loan value ( taking in
consideration client’s work nature ) in order not to reach the default stage
with the client.
-Visit and advise delinquent client to pay installments and
in case of non-payment, a report shall be prepared by reasons of delays and
raising it to the direct supervisor.
-Do new investigation regarding renewed loan to update client
status whether to modify or delete any old data and add new data and review
guarantor data.
-Follow up with clients on a monthly basis to ensure paying
outstanding installments to avoid reaching the stumble stage
Sales Specialist
Sales Specialist Responsibilities:
-Define customers’ behaviors, goals and requirements within
the environment and market.
-Classify customers to identify and target the appropriate
sales opportunities.
-Classify and Analyze products according to customers’ needs
in addition to choosing the most appropriate sales method for each one.
-Responsible for completing the sales process either by
fulfilling the minimum documents required or by directing the customer to a
specific branch within the region.
-Complete and update all the necessary documents to complete
banking service or sales process and follow up with the branch to ensure
procedures completion
-Build and strengthen relationships with customers and work
on expanding the customer base and provide after sales service to ensure
customer satisfaction.
-Carry out sales activities and achieve target for (credit -
SME’s -retail banking) products and implement sales plan to sell the Product
Mix for each sales region
-Attract new customers to achieve sales targets and carry out
any plans or activities that support the implementation of selling bank’s
products.