وظائف شركه فودافون بدون خبره Vodafone Vacancies|IT Jobs
1-Charging Support Specialist
Job Responsibility
* Assists, advises and delivers on the IT Operations plan to enable the achievement of the Technology strategy;
* Drives the delivery of the appropriate actions to keep the system/service in good working order, preventing incidents from arising and restoring system/service to normal operation in line with objectives and KPIs;
* Works effectively with colleagues to deliver the required applications, systems and solutions for all end-users, related to incident management, problem management, change and release management and vendor management;
* Identifies IT Operation trends, suggests improvements for processes, procedures and business interfaces related to IT Operations and maintenance activities, ensuring operating efficiency for all applications and support;
* Contributes to resource planning to meet overall requirements and ensure the effectiveness of the area;
* Understands the needs through preventative maintenance, improved efficiency and optimized applications and supports the end-to-end projects that improve customer and employee satisfaction;
* Drives activities in support of automation and digitisation, capacity planning, analysing, reporting and investigating service performance metrics;
* Maintains solid relations and works closely with development teams, technology peers and vendors to provide support and cooperation in planning, implementing and testing new services and new features;
* Uses best practice knowledge to understand team priorities and resolve incidents and interface with 1st line teams and with suppliers on incident resolution;
* May provide informal guidance to junior staff.
Skills
Monitor and DiagnoseIncident Response
Data Driven Decision Making
Dev Ops
Security
Software Engineering
Automation and Robotics
Cloud
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2-Integration Support Specialist
Job Responsibility
* Assists, advises and delivers on the IT Operations plan to enable the achievement of the Technology strategy;
* Drives the delivery of the appropriate actions to keep the system/service in good working order, preventing incidents from arising and restoring system/service to normal operation in line with objectives and KPIs;
* Works effectively with colleagues to deliver the required applications, systems and solutions for all end-users, related to incident management, problem management, change and release management and vendor management;
* Identifies IT Operation trends, suggests improvements for processes, procedures and business interfaces related to IT Operations and maintenance activities, ensuring operating efficiency for all applications and support;
* Contributes to resource planning to meet overall requirements and ensure the effectiveness of the area;
* Understands the needs through preventative maintenance, improved efficiency and optimized applications and supports the end-to-end projects that improve customer and employee satisfaction;
* Drives activities in support of automation and digitisation, capacity planning, analysing, reporting and investigating service performance metrics;
* Maintains solid relations and works closely with development teams, technology peers and vendors to provide support and cooperation in planning, implementing and testing new services and new features;
* Uses best practice knowledge to understand team priorities and resolve incidents and interface with 1st line teams and with suppliers on incident resolution;
* May provide informal guidance to junior staff.
Skills
Monitor and Diagnose
Incident Response
Data Driven Decision Making
Dev Ops
Security
Software Engineering
Automation and Robotics
Cloud