Relationship Assistant at CAEgypt Bank |
0-1 Years of Experience | وظائف بنك كريدى اجريكول
- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship.
- Provide the assigned portfolio of mass customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.
Operation & Service Quality
- Follow up with others, departments, pipeline credit/ operations dept. on pending cases.
- Ensures handling and covering all customer requests / inquiries to deliver services excellence.
- Efficiently handles customers complaints , escalating as appropriate.
CBE, Compliance, Audit, Procedures
- Ensure following set procedures as per designation.
- Sales techniques
- Excellent command of English
- Customer service etiquette
- Negotiation and interpersonal skills
- 0-1 Years of Experience
: Retail Branches