القائمة الرئيسية

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Customer Support Specialist (Arabic Speaking)At CODA PAYMENTS

 Customer Support Specialist (Arabic Speaking)At CODA PAYMENTS 




Responsibilities

Ensure that our customers have a great experience using our service by responding to their questions via phone, SMS, e-mail, Facebook, CRM, and any other way that customers might think of to get in touch with us.

Liaise with our mobile operator, Merchants and other partners as required to help quickly resolve any problems that customers have using our service.

Perform marketing activities with close collaborations with our marketing team.

Assist to conduct and carry out transaction tests to identify any potential issues of payment channels

Requirements

At least 2 years experience in customer-focused role (service, hospitality, call centre, etc.)

Positive personality and attitude

Flexible to changes and has sense of urgency

Excellent problem-solving skills

Time management skills

Good communication skills in English and Arabic

 

Please submit your resume in English

 

 Apply From Here


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