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Nokia Enterprise MEA |Junior Sales Associate

 Nokia Enterprise MEA | Junior Sales Associate












Junior sales associate at nokia


Experience : not specified
Career level: entry level
Job type: full time

Job description:

  • Sales – AM tasks for selected opportunities (funnel management, offer process, order launching, partner management)
  • Forecasting – ensuring accuracy and maintaining currency
  • Fulfilment – focus on customer delivery performance satisfaction
  • Customer creation – new accounts in Customer Master Database
  • Customer relationship & marketing activities – a range of practical and marketing-focused activities, lead management
  • Governance assistance – prime contact for regional and global functions
  • Market insight – maintaining a window onto evolving market conditions

Position Description

Sales

  • Provide high-quality, fast-turnaround to customer requests for quotations, especially for simple sales of individual system components
  • Work with lead Account Managers to generate and issue more complex customer quotations, including preparing collateral for internal reviews
  • Pro-actively reach out to existing clients to stimulate run-rate business
  • Accept orders from customers and ensure they are processed promptly and successfully
  • Flag order processing risks to affected AMs and CT head
  • As required, join bid war rooms to ensure on-time delivery of high-quality responses

Forecasting

  • Work with AMs to ensure that Opportunity management (in CRM tool) is accurate and kept updated (the position is not responsible for CRM entry; rather it is a governance check and point of contact for resolving technical issues)
  • Analysis of standard governance dashboards and generation of specialized reports based on current business needs expressed by CT head
  • Reach out to a defined set of customer contacts to generate forecasts and enter those forecasts into CRM

Fulfilment

  • Work with Nokia delivery teams to track progress against customer required dates and flag risks to AMs and CT head
  • Provide a first escalation point for delivery issues – both for customer enquiries and guidance requests from Global Operations

Customer creation & screening

  • Be the prime coordinator for the creation of new customers in the Nokia customer database
  • Follow up with Compliance team (Anti-Corruption Assessment Form & Company Profile Questionnaire)

Customer relationship management & Marketing activities

  • Organise/facilitate/document customer meetings, presentations and workshops
  • Support in other marketing related activities & events (collateral preparation, event participation, communication)
  • Organise customer CXO networking sessions
  • Lead management - maintain customer info database, contact list, relationship plan, marketing plan and customer event calendar
  • Drive expansion of approved customer press release library

Governance assistance

  • Provide a “go to” point for regional and global functions that require insight into the CT business (both regular and ad hoc enquiries)
  • Produce collateral required for regular regional reviews by engaging with the entire AM team

Market insight

  • Maximise opportunities by researching industry, publications and related events and apply this knowledge to the servicing of existing customers.
  • When opportunities arise, build a library of reliable collateral defining local market opportunities and share with local team
  • Provide customer and competitor feedback to management

 


Position Requirements and Competencies

 
Position Requirements 

  • Bachelors or Master's degree in engineering, telecommunications, business or a related field.
  • Fluency in Arabic, English and preferably French languages.
  • Knows the principles of business management and sales processes
  • Capability to operate within multinational and cross-functional virtual teams under time constraint / stress scenarios
  • Enthusiasm in keeping abreast of technological and market trend as well as competitive intelligence
  • Embrace challenges
  • Customer Focus and meeting commitments


Competence Requirements

  • Drive for Results
  • Collaboration Skills

  • Ability to identify and engage with all key stakeholders
  • Ability to perform under pressure



Apply here



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